Refund policy

REFUND POLICY

Effective Date: February 2, 2026

Digital Products

All products sold by Businessbreew are digital templates delivered electronically. Due to the nature of digital products, all sales are final once the download link has been accessed or the file has been downloaded.

No Refunds Policy

We do not offer refunds or exchanges on digital products because:

• Digital files cannot be "returned" once downloaded
• You receive immediate access to the complete product upon purchase
• Product previews and descriptions are provided to help you make an informed decision before purchase

Exceptions

We will consider refund requests only in the following circumstances:

• Technical Issues: If you experience technical problems preventing you from downloading or accessing your purchased template, and we are unable to resolve the issue within 48 hours
• Defective Product: If the digital file is corrupted, incomplete, or materially different from the product description
• Duplicate Purchase: If you accidentally purchased the same product twice

How to Request an Exception

If you believe your situation qualifies for an exception, please contact us within 7 days of purchase at [your email address] with:

• Your order number
• Detailed description of the issue
• Screenshots or evidence of the problem (if applicable)

We will review your request and respond within 2-3 business days.

Quality Guarantee

While we cannot offer refunds, we stand behind the quality of our templates. If you encounter any issues with file quality or usability, we will work with you to resolve the problem or provide a corrected version.

Pre-Purchase Support

If you have questions about whether a template is right for your needs, please contact us before purchasing. We're happy to provide additional information to help you make the right decision.

Contact Information

For questions about this refund policy, please contact:

• Email: businessbrew25@gmail.com
• Store: businessbreew.myshopify.com